Professional B2B SaaS for catering businesses. One platform for chefs, packers, drivers, sales, support, and station staff — all in real time.
Dedicated dashboards for every team member — everyone gets exactly the tools they need, nothing more.
Complete business oversight with multi-location management and financial analytics.
Complete kitchen command center for culinary operations and menu management.
Real-time delivery management with GPS tracking and route optimization.
Streamlined packing workflow with quality checkpoints and batch organization.
Customer relationship management with order history and communication tools.
Customer service tools with ticket management and real-time communication.
Kitchen station management for tracking dish production, QR-based workflows, and real-time coordination between stations.
Powerful tools designed specifically for catering businesses.
Complete order lifecycle from creation to delivery with real-time tracking and status updates.
Professional menu creation with 10 categories, dietary options, pricing, and recipe scaling.
Station management, staff coordination, preparation tracking, and quality control.
Real-time driver tracking, route optimization, delivery management, and customer notifications.
Client profiles, order history, communication tools, and relationship management.
Business insights, revenue tracking, performance metrics, and data-driven decisions.
Route optimization (OR-Tools VRPTW), AI chat & voice ordering (Twilio), semantic search (pgvector), customer churn scoring, and automated anomaly detection.
QuickBooks, Xero, Sage, Stripe, OR-Tools, Twilio, Firebase, and more — all with a pluggable provider architecture.
A working walkthrough of what each role actually does — clear a task, prep a dish, scan an order, run a route. Click anything.
Click a task to clear it — the counters update live.
Board clear.
Click a dish to mark it prepped.
Tick every line — the dispatch button unlocks when the order is complete.
Click the next stop to complete it.
Dedicated Sales & Support dashboards are in active development.
Today, admins handle customer and ticket follow-ups from the Admin dashboard.
Not a chatbot bolted onto a menu. Catermi's assistant reads your live catalogue, orders and customers — so it answers questions, writes reports, sells add-ons and even sets up your account while your team keeps cooking.
The Admin Copilot lives inside your dashboard. It builds reports on request, answers questions about your catalogue and orders, and posts a daily and weekly summary so you start the morning already briefed.
Three accounts are trending down. Combined gap: −$4,180.
A chat widget sits on your online store. Customers ask about dietary options, portions or lead times and get an answer grounded in your real menu — instead of an unanswered enquiry form at 11pm.
Yes — three vegan mains are available for Friday the 19th:
For 40 guests we'd suggest 2 mains + 1 side. Shall I start the order?
“Change the guest count to 50.” The assistant rewrites the order, recalculates quantities and pricing, and shows the customer exactly what changed before anything is confirmed.
Here's what will change — nothing is saved until you confirm.
A new confirmation email is sent the moment you confirm.
While a customer builds their order, the assistant reads the basket against your menu and suggests dishes that genuinely pair with it — desserts, sides, drinks — one tap to add.
Hybrid vector search understands intent, so “something light and cold for a summer lunch” returns the right dishes — for your team in the panel, and for customers on your store.
No exact keyword appears in any of these dish names.
The AI importer opens your existing website or platform in an automated browser, reads the menu and business details, and builds your catalogue for you to review. Onboarding becomes an afternoon, not a fortnight of copy-paste.
AI features run on a credit system, and availability depends on your plan — see plans & credits.
Completely rebuilt as a fast multi-page app on your own subdomain. Customers pick a real menu set, tell you how many guests they're feeding, and check out with a tracking code in hand.
Every business gets shop.yourbrand.com — your branding, your store, no shared marketplace.
Customers tell you how many people they're feeding, so quantities land right the first time.
Real course structures with “choose 2 of 5” rules — the way caterers actually sell.
Set your own photography for each category — your store looks like yours, not like a template.
Customers keep browsing after checkout and request extra services — equipment, staffing, setup.
Connect your gateway of choice; every checkout returns a tracking code the customer can quote.
Guest counts move. Menus change. Instead of a phone call and a note on a whiteboard, customers edit their own confirmed order and you see exactly what changed, with a way back to the previous version.
Every edit is shown line by line — what was there before, what it is now, and what it does to the total.
Changed their mind again? Roll the order back to the last confirmed version in one click.
When changes are approved, the customer gets a fresh confirmation — so both sides hold the same paperwork.
Build your services once — staffing, equipment, setup, cleanup — and attach them to any order in the business.
The delivery schedule is now a live map. Watch drivers move, check a route before you assign it, price by distance, and give each driver one run that covers deliveries, pickups and purchases.
Standard drop with proof of delivery.
Pick up equipment or trays from a finished event.
Buy supplies on the way back, logged against the job.
Anything else the day needs — assigned and tracked the same way.
A dedicated statistics tab with date ranges and drill-down, an ingredient report that looks forward as well as back, and a notification system that keeps the important things from getting lost.
Consistent back navigation across the whole admin panel — you always know where you came from, however deep you drilled.
One email, several catering operations, one sign-in. Platform owners get a single-page super-admin console for every company and user — protected by Google sign-in and mandatory two-factor.
Each business type comes with its own storefront filters and plan options, so a meal-prep kitchen and an events caterer don't get handed the same generic setup.
Subscriptions are handled end to end on Stripe — renewals, failed payments, retries and upgrades. Each plan unlocks its own set of capabilities, coupons apply at checkout, and AI usage runs on transparent credits.
Feature access is enforced by your plan — upgrade and the capability appears immediately, no migration or re-setup.
These are the jobs catering owners tell us eat their week. Here's what they look like once the platform is doing them.
Getting started with Catermi is simple. No complex setup required.
Import your team, menus, and existing data. We'll help you get everything set up in minutes.
Set up your panels, customize notifications, and define your operational rules.
Launch your operations and watch the AI optimize everything in real time.
See how Catermi delivers value across your entire organization.
Transparent pricing with all features included. Start with a 14-day free trial.
Perfect for small catering businesses getting started with digital operations.
Advanced features for growing catering businesses with AI-powered optimization.
Complete platform for multi-location operations with custom features.
Seamless integration with the software you already use.
OAuth2 sync — invoices, dishes, ingredient expenses
Enterprise accounting and restaurant ERP integrations
Live driver route maps and GPS tracking
Vehicle routing with time windows — optimal delivery sequencing
SMS notifications and AI voice ordering
Push notifications for the Driver PWA mobile app
Full API access for custom integrations
Real-time data synchronization
Catering doesn't pause for maintenance windows, and an AI assistant with access to your business needs guardrails. Both are handled.
New releases go live on standby infrastructure and traffic switches over only once it's healthy. Your team never gets a maintenance page mid-service.
The assistants are protected against prompt-injection attempts, so a crafted message in a chat or a document can't talk your AI into acting outside its remit.
Privileged access requires Google sign-in plus a time-based one-time code — the accounts that can see everything are the hardest to reach.
Start your free trial today and experience the difference that smart automation makes.
Everything you need to know about Catermi — the AI-powered catering management platform built for serious catering operations.
Catermi is an AI-powered multi-tenant catering management SaaS platform designed for professional catering businesses. It manages the entire order lifecycle — from order creation through kitchen production, packing, and delivery — via 5 live role-based dashboards for Admin, Chef, Packer, Driver, and Kitchen Station Staff (dedicated Sales and Support dashboards are in active development). Built on Laravel 12, Vue 3, and PostgreSQL with pgvector, Catermi combines real-time operations, AI automation, and deep integrations in one platform.
Catermi includes: AI route optimization using OR-Tools VRPTW; real-time order management with smart order numbering; kitchen production dashboard; QR-based packing verification; GPS driver tracking with offline PWA; AI voice and chat ordering via Twilio; pgvector semantic search; customer churn prediction; ingredient inventory auto-deduction; online storefront with custom subdomain; multi-gateway payments (Stripe, PayPal, Square, Authorize.net); and accounting integrations with QuickBooks, Xero, Sage Intacct, Restaurant365, and Wave.
Catermi offers three plans: Starter at $99/month (up to 15 team members, 500 orders/month, core dashboards); Professional at $249/month (up to 50 members, unlimited orders, all 7 dashboards, full AI features); and Enterprise at $599/month (unlimited members, multi-location, custom AI, dedicated success manager, white-label apps). Annual billing saves 20%. All plans include a 14-day free trial with no credit card required.
Catermi solves the Vehicle Routing Problem with Time Windows (VRPTW) using Google's OR-Tools running in a dedicated Docker microservice. It calculates geographic distances between stops and computes optimal delivery sequences for each driver schedule — minimizing total drive time while respecting delivery time windows. Drivers additionally receive AI-generated personalized tips for each stop. Admin can review a full AI schedule analysis before dispatching.
Yes. Catermi uses a pluggable provider architecture that supports QuickBooks Online, Xero, Sage Intacct, Restaurant365, and Wave Accounting. Integrations use OAuth2 or credentials depending on the platform. Invoice generation, dish catalog syncing, and ingredient expense tracking all sync automatically in the background via Laravel job queues. New accounting providers can be added without changing existing code.
Yes. Each catering company on Catermi gets a fully customizable online storefront accessible via a dedicated subdomain (e.g., your-company.catermi.com) or custom path. The store supports custom branding (colors, fonts, image shapes, layout), full menu display with dietary and allergen tags, and multi-gateway checkout: Stripe, PayPal, Square, Authorize.net, plus offline methods (cash on delivery, bank transfer, phone payment). AI chat and voice ordering are also available via Twilio.
Yes. Catermi includes a Progressive Web App (PWA) specifically optimized for drivers. It supports offline mode, Firebase push notifications, AI-optimized route navigation, stop-by-stop delivery instructions with customer notes, digital signature capture, photo upload at delivery, and real-time GPS tracking. No app store installation required — drivers access it directly from any mobile browser and can add it to their home screen.
Catermi differentiates through: (1) AI-first architecture with genuine OR-Tools VRPTW optimization, not heuristic guesses; (2) true multi-tenant SaaS with complete data isolation and per-company customization; (3) purpose-built role dashboards instead of generic staff access; (4) event-driven notification system configurable without code changes; (5) 5 accounting platform integrations with a pluggable architecture; (6) pgvector semantic search on orders, dishes, and inventory; and (7) a complete online storefront with payment processing included at no extra cost.
Yes — Catermi offers a 14-day free trial on all plans with no credit card required. The trial grants full access to all features of the selected plan. Trial periods are available only once per company account. After the trial ends, you can subscribe to any paid plan or cancel without being charged. Annual billing is available with a 20% discount.
Catermi is built on Laravel 12 (PHP 8.2+) for the backend REST API, Vue 3 SPA with PrimeVue and Pinia for the frontend, PostgreSQL with pgvector for relational data, AI interaction logs, and semantic search, Redis-backed queues for background jobs, and Laravel Reverb for real-time WebSocket communication. Route optimization runs in a dedicated Docker container using Google OR-Tools. The platform is deployed via Docker Compose with GitHub Actions CI/CD.
Catermi is purpose-built catering management software that handles every stage of your business — order intake, kitchen production, packing, delivery, and billing — in a single platform. Whether you run corporate catering, event catering, or a full-service catering company, Catermi replaces disconnected spreadsheets, phone calls, and fragmented tools with a unified catering management system.
Unlike generic restaurant management platforms, Catermi is designed specifically for B2B catering operations that need to manage high guest counts, multi-stop deliveries, and complex order customizations across multiple clients simultaneously.
Catermi's AI-powered catering platform doesn't just add a chatbot — it embeds intelligence throughout operations. The OR-Tools route optimization engine solves real VRPTW problems, not heuristic estimates. The pgvector semantic search lets you find orders, dishes, and customers using natural language. The AI voice ordering system via Twilio handles phone orders automatically. And the customer churn prediction engine flags at-risk accounts before they leave.
These aren't add-on features — they're core to how Catermi manages daily catering operations, making it the leading AI catering software for professional catering businesses.
Catermi connects to QuickBooks Online, Xero, Sage Intacct, Restaurant365, and Wave Accounting for seamless invoice and expense management. Payment processing runs through Stripe, PayPal, Square, and Authorize.net. Delivery routing and live driver maps use OR-Tools VRPTW with Leaflet/OpenStreetMap. Driver notifications run through Firebase. SMS and voice AI ordering use Twilio. Every integration is built with a pluggable architecture — adding a new accounting provider or payment gateway requires no changes to existing code.